Key Challenges Solved in Large-Scale Digital Transformation Projects In my Power Platform career, I’ve tackled a wide range of transformation challenges, including: • Legacy System Modernization: Replaced manual Excel- and email-based processes with scalable Power Apps and automated Power Automate workflows. At the Florida DOT, I led a migration from InfoPath and outdated SharePoint forms to modern canvas apps with real-time reporting. • Cross-System Integration: Connected disparate systems—like Dynamics 365, SharePoint, SQL, and third-party APIs—using custom connectors and Azure Logic Apps. This enabled unified data views and seamless process automation across departments. • Security and Compliance: At South Florida Water Management District, I architected role-based access controls and integrated Azure AD for secure external portal access, while maintaining FedRAMP and agency-specific compliance standards. • Scalability and Standardization: Established reusable components, naming conventions, and deployment pipelines via Power Platform DevOps, ensuring faster rollouts and governance in multi-environment setups. ________________________________________

2. Measuring ROI and Efficiency Impact of Power Platform Solutions I focus on quantifiable outcomes and tie each solution to business KPIs. Methods include: • Time Saved & Process Velocity: Measured reduction in hours spent on approvals, data entry, and manual handoffs. In one onboarding automation, task completion time was reduced from 3 days to 3 hours. • Cost Avoidance & Licensing Optimization: By consolidating legacy systems into Power Platform, organizations saved on third-party app licenses and reduced IT overhead. • User Adoption & Satisfaction Metrics: Used Power BI to track user engagement, error rates, and task completion post-deployment. Feedback loops from support teams informed continuous improvement. • Dashboards for Executives: Delivered real-time dashboards to leadership, visualizing performance metrics, bottlenecks, and ROI of digitized workflows. ________________________________________

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